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Redeem

You can redeem the collected points in your account for an award flight anytime online. As travel manager you simply need to log in to your customer profile. Then just select the flight and travel date from the business points route network. If you have sufficiant points in your account - and subject to availability - you will be deducted automatically from your account. We will then send the electronic ticket to the e-mail address you have provided.

Since business trips are frequently arranged at very short notice, these award flights are often available at the last minute, which is a very special benefit of airberlin business points®.

  

airberlin business points® route network

  

1. The airberlin group (AB/HG) business points route network encompasses scheduled flights operated with an AB/HG flight number or by partner airlines.
Detailed route network »

  

2. The Etihad Airways (EY) business points route network encompasses scheduled flights operated by Etihad Airways and business points partner airlines under an EY flight number.
Detailed route network »  

  

Points Calculator valid for flights from 25.06.2014

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Points Calculator for upgrades valid for flights from 12.07.2016

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To see the points calculator for flights until 11.07.2016, please click here »

  

All award flights and upgrades can be booked either one-way or as a round trip (outward and return flights). Award flights can only be booked exclusive of taxes and charges. You will find full details of the booking conditions below. Charges are calculated separately and can only be paid by credit card. The number of points required, as shown in the table, refer to one-way award flights or upgrades. In order to upgrade you must have a ticket which is already booked and fully paid for, or a ticket for a business points award flight booked in Economy Class.

  

business points partner airline

  

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You can also redeem business points for award flights to the following destinations operated by our partner Etihad Airways in codeshare (= with airberlin flight number). The award flight conditions listed below apply. Award flights can only be booked by telephone through the business points Service Team at 0049 (0)30 3434 3432.

  

Points calculator for flights under an EY flight number from 01/09/2015

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All award flights can be booked as one-way (basic flight) or round-trip (outbound and return flight). The award flights are only bookable excluding taxes and fees. These are calculated separately and can only be paid with your credit card. All point values listed in the table refer to one-way award travel that includes a connector or feeder flight in Economy Class from Germany, Austria, Switzerland or another European country in the business points network.

A one-way flight from Dusseldorf or Helsinki to Abu Dhabi requires 1,300 points in Economy Class and 2,600 points in Business Class. For a round-trip flight, twice the number of points is required. In addition, the award flight conditions listed below apply.

   

Upgrades to Business Class / First Class

  

Points calculator for flights under an EY flight number from 01/09/2015

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Conditions: business points award flights

  • can only be booked online and upon availability

  • cannot be upgraded to Business Class (e.g., with topbonus miles)

  • taxes, fees and fuel surcharges have to be paid in Euro or the local currency by the member

  • business points redeemed will not be refunded if the flight was canceled 
  • no credits of topbonus miles and business points
  • Award flights on airberlin/NIKI can be rebooked free of charge (flight time) on one occasion, provided the award flight quota on the flight you wish to take by rebooking is still available and you have not yet travelled on the original flight (by phone only: 0049 (0)30 3434 3432)
  • further change of flight time liable to charges according to current General terms and conditions of business (only by telephone 0049 (0)30 3434 3432)
  • change of flight time for award flights with partner airlines is not possible
  • change of passenger name is not possible

      

Conditions: Upgrades

  • The number of points you require are shown in the above points calculators; they apply per person and one-way flight
  • Upgrades can only be booked by calling the business points Service Centre on 49 30 3434 3432 at least 48 hours before departure (opening times: 9:00 am to 6:00 pm CET, Mon-Fri, excluding Bank Holidays)
  • It is only possible to book an upgrade to the next higher cabin class
    • Upgrades are possible:on non-stop long-haul flights operated by airberlin in the business points route network (USA, United Arab Emirates)
    • on non-stop flights to and from Abu Dhabi operated by Etihad Airways (bookable from 1st September 2015)
  • Only applies if the booking class is available, which may differ from the online availability of seats in Business and/or First Class on the respective flight
  • The traveller must be in possession of a fully paid ticket, or an already confirmed business points award ticket, which is issued to the company's billing address on a 745 document (upgrades on AB) or a 607 document (EY upgrades)
    Upgrades are not possible in combination with the following tickets/fares:
    • airberlin: FlyDeal or Economy Classic fare tickets
    • Etihad Airways: "Breaking Deal" tickets (booking class T,E,Z)
    • tickets booked by tour operators
    • award flights with topbonus, Etihad Guest or any other frequent flyer programme
    • codeshare flights under an airberlin/Etihad flight number that are operated by a partner airline
    • reduced ID/AD tickets
    • accompanying children (children/infants)
    • it is not possible to change the passenger name on rebookings
  • Points or miles will be credited according to the mileage calculator in the corresponding fare of the original business points, topbonus or Etihad Guest booking, provided the original ticket qualifies for a mileage credit
  • The terms and conditions of the originally booked fare shall apply

 
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